Frequently Asked Questions
When and how do I get my eBook?
When you purchase an eBook, the eBook (a pdf) will be sent to your email. Just download the file and save it. Print it if you want. Check your spam folder if you don’t receive your email right away. Several of the eBooks are available in hard-copy (paperback) form as well.
How much time do I have to download my eBook?
You have three opportunities to download your eBook. If you have trouble or it doesn't work (there's a computer glitch--ugh) please contact us a 951-315-2145, or firstname.lastname@example.org.
What is the shipping cost?
Shipping is free within the United States.
Do you ship internationally?
For orders sent outside the United States, there is a $25.00 surcharge.
Do you accept Purchase Orders?
Yes, POs are no problem. Please fax (229-233-6050), or email (speech@speechdynamics), or mail (90 Davis Lane, Ellijay, GA 30540), or call (951-315-2145).
Do you sell paperbacks in bulk?
Yes, we do. For orders of 10 or more for a single title, we offer a 10% discount. Please contact us at 951-315-2145 or email@example.com to arrange bulk book orders.
Do you sell to bookstores?
Yes, we offer substantial discounts on large bulk orders. Please contact Char for details.
What is your return policy?
Books are not returnable.
Is shopping on this website secure?
Yes. We care very much abut protecting your privacy and use proven sales systems through Shopify and PayPal to keep your information secure.